Privacy Statement



Your privacy is important to us.
This policy reflects our processes and philosophy of our business. As a business like yourself, we are bound by the Federal Privacy Act and the National Privacy Principles. We are committed to protecting your privacy, whether you are a client of our business or not.

Information Collected
You will know what information we collect and you can tell us your preference on how we communicate with you. Our Business and associated partners will only use personal or business information you have supplied so we can fulfil our regulatory obligations, keep you informed on relevant products and services, maintain our business processes as it relates to you, perform financial transactions and provide better customer service. We use this information in ways necessary for us to conduct business with you. This includes website maintenance, customer support, product management and promotion.

Website Maintenance
We will continue to develop meaningful services for you via our web site. We may have links to other sites which are beyond our control. We cannot vouch for the privacy policy and practice of these external sites.

Customer Support
Your product registration is linked to your contact details. This enables our Customer Service team to provide you with quality customer support.

Product Management
The ordering process requires our obtaining your contact information including name and address, business ABN, financial information, for example payment method, so that we can provide registration details and invoice procedures. As part of this process and ongoing support, we may contact you using your details so we can resolve issues and provide service in a proactive manner.

Promotion
As we develop new and improved business solutions, we will notify you of these services and any offers. You can contact us if you do not wish to receive this information.

Protecting your Information
We understand the importance of your privacy and confidentiality. We have policies, procedures and training to reinforce this as a business priority. If you are provided with a password or registration code, it will be your responsibility to keep your username and password secret so that they cannot be used by anyone else.

Contacting Us
Please contact us if you require to change or correct information or if you have any questions or complaints concerning this privacy policy or our information collection practices.


The Privacy Officer, address
Email:
info@hrbe.com.au
Telephone: 1300 856 996.